Policies

Website Privacy Policy

Thank you for visiting the Full Steam Ahead website. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect personal information such as your name, email address, and contact details when you subscribe to our newsletter, fill out a contact form, or engage in our services.

How We Use Your Information

We use the collected information to personalize your experience and provide relevant content. Your information will not be shared with third parties without your explicit consent, except as required by law.

Security Measures

We employ industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the site's functionality.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The updated policy will be posted on this page with the effective date.

By using our website, you consent to the terms of this Privacy Policy.

For any questions or concerns regarding this policy, please contact us contact@fullsteamaheadece.org

Late Policy and Fee

Please call as soon as you realize that you are going to be late for pick up. After Hours Fee: The Center closes at 6 pm. All children should be out of the Center by 6 pm. Parents should arrive no later than 5:55 pm to allow enough time to visit with the teacher, collect the child’s belongings, and sign out. Consequently, a $15 for each 10-minute period fee will be charged for each minute past closing time. In the event that parents cannot be reached after 15 minutes past closing time, the emergency contact person will be notified to come and pick up the child.

Full Steam Ahead reserves the right to discontinue services if the tuition and any late fees are not paid in a timely manner as detailed above.

Transitions

Children transition from their group based on many factors including developmental readiness, group dynamics, availability of space, and age. We will notify parents three to eight weeks before a transition is likely to occur. The child’s primary caregiver will work closely to connect the child to their new group and set of educators. Toddlers who transition to the preschool room and are not toilet-learned will continue to be charged the toddler tuition rate. The additional fee will help to offset the lower ratio needed to provide continued assistance with diapering in the preschool classroom. Preschool staff will work with parents to develop a toilet learning plan however Full Steam Ahead staff is not solely responsible for toilet learning a child. Note: parent/caregiver written authorization is required when toddlers transition to the preschool program.


Tuition Payments:

Unless paying monthly, the weekly billing period is from Monday to Friday. Billing is completed on Friday for the following week. Payment is due on Friday by 5pm and expected in full no later than Monday. If payment is not received by Tuesday, a $25 late fee will be assessed per day for each subsequent day tuition is late. If payment is not received in full (tuition + late fee) by Friday, the child will be discharged from the program until payment is received. 

Refund Conditions

A $75 re-enrollment fee will be required to re-enroll the child back into the program if space is available.
There are no refunds for the tuition or registration fees (initial or annual). Please refer to the above stated policy, which requires at least three weeks written notice to discontinue your child’s enrollment.